Shipping policy

At Energy Bags, we are committed to delivering your favorite bags quickly, safely, and reliably. Please read the following shipping terms to understand what to expect when you place an order with us.

Order Processing & Dispatch

  • All orders are processed and dispatched within 1–2 business days of order confirmation.

  • Orders are shipped from Monday to Saturday, excluding public holidays.

Delivery Timeline

  • After dispatch, orders typically arrive within 7 business days.

  • Delivery times can vary based on your location and courier partner performance.

  • Occasionally, delays may occur due to factors beyond our control such as adverse weather, courier disruptions, or increased demand.

Shipping Charges

  • Free shipping applies to all prepaid and Cash on Delivery (COD) orders across India.

  • For deliveries to remote or hard-to-reach locations, additional charges may be applicable.

  • Any such extra charges will be clearly displayed at checkout before you confirm your order.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking link via email and/or SMS.

  • This allows you to monitor your shipment in real time.

  • If you do not receive tracking information within 48 hours of dispatch, please contact us.

Delivery Partners

  • We partner with reputable courier services to ensure timely, safe delivery of your orders.

Address Accuracy

  • Please ensure that your shipping address, phone number, and email ID are complete and accurate at the time of order.

  • We cannot be held responsible for delays, failed deliveries, or lost shipments resulting from incorrect or incomplete information provided.

Possible Delays

  • Though we strive to deliver on time, external factors such as severe weather, courier strikes, or governmental restrictions may cause unexpected delays.

  • We appreciate your understanding and patience during such situations.

Customer Support

For any questions or concerns regarding your order or shipping status, feel free to reach out to us:

  • Email: theenergybags@gmail.com

  • Phone: +91 63798 19785

  • Address: Prince Towers, F 17, 94-113, Purasaivakkam High Rd, Opposite Abhirami Theatre, Purasaiwakkam, Chennai, Tamil Nadu 600010

Thank you for choosing Energy Bags! We are dedicated to providing you with high-quality products and a smooth delivery experience.